Coach Lead Supervisor

Elizabeth United States

Monday, January 20, 2025

Coach, a distinguished name in the luxury fashion industry, is a part of Tapestry, Inc., a global house of brands. As an employer, Coach is committed to fostering an inclusive environment that celebrates diversity and encourages personal and professional growth. The brand is renowned for its dedication to craftsmanship and innovation, offering employees a dynamic and supportive workplace where creativity and excellence are nurtured.

1. Model exemplary performance behaviors and represent Coach at the highest standards.
2. Collaborate with Store Manager(s) and Assistant Store Manager(s) to align decisions with company priorities and values.
3. Develop and enforce sales strategies and initiatives across all categories.
4. Leverage floor supervisor responsibilities to deliver strong sales metrics.
5. Maximize clienteling strategies to achieve business goals.
6. Serve as a personal fashion advisor to customers, building credibility and trust.
7. Act as a brand ambassador in the local market to drive brand loyalty.
8. Manage daily operational tasks according to Coach standards.
9. Maintain interior and exterior upkeep of the store.
10. Adhere to all applicable retail policies and procedures.
11. Utilize retail systems and reporting tools to make informed decisions.
12. Coach, develop, and motivate the team to meet goals and utilize company tools.

1. 1-3 years of previous retail experience, preferably in a luxury retail environment.
2. Current knowledge of fashion trends and competition in the marketplace.
3. High school diploma or equivalent; college degree preferred.

1. Strong business acumen and adaptability.
2. Excellent interpersonal and communication skills.
3. Ability to manage and motivate a team effectively.
4. Proficiency in cash register systems and basic computer skills.
5. Physical ability to maneuver sales floor and stock room, including lifting up to 50 pounds.

1-3 years of previous retail experience, preferably in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Coach fosters a culture of inclusivity and innovation, where employees are encouraged to express their creativity and pursue excellence. The brand values diversity and is committed to creating a supportive environment where every team member feels valued and empowered.