Coach Lead Supervisor

Edmonton • Canada

Friday, March 14, 2025

Coach, a renowned American luxury fashion brand, is part of the Tapestry, Inc. conglomerate, which is celebrated for its commitment to craftsmanship and innovative design. As an employer, Coach fosters an environment that encourages creativity and personal growth, offering employees the opportunity to be part of a global team that is dedicated to excellence in the luxury fashion industry.

1. Lead and manage a team to achieve sales targets and enhance customer satisfaction.
2. Act as a brand ambassador to promote Coach's luxury products and services.
3. Develop and implement sales strategies to maximize revenue.
4. Ensure the store's visual merchandising aligns with brand standards.
5. Provide training and development for team members to enhance their skills.
6. Monitor inventory levels and coordinate with the supply chain to ensure product availability.
7. Handle customer inquiries and resolve issues to maintain high service standards.

1. Proven experience in a supervisory role within retail, preferably in luxury fashion.
2. Strong understanding of sales principles and customer service practices.
3. Ability to manage and motivate a team effectively.

1. Excellent leadership and communication skills.
2. Proficiency in sales and marketing strategies.
3. Strong organizational and problem-solving abilities.

A minimum of 3 years in a supervisory position within the retail sector, with a focus on luxury brands.

Bachelor's degree in Business Administration, Marketing, or a related field preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Coach promotes an inclusive and dynamic workplace culture that values diversity and encourages innovation. Employees are empowered to contribute to the brand's legacy of luxury and quality, within a supportive and collaborative environment.