Coach Lead Supervisor

Danbury • USA

Saturday, June 28, 2025

Coach, a distinguished name in the luxury fashion industry, is renowned for its commitment to craftsmanship and innovative design. As part of Tapestry, Inc., Coach benefits from the resources and global reach of a leading house of modern luxury accessories and lifestyle brands. The company fosters a dynamic and inclusive environment, encouraging employees to express their unique talents and creativity.

1. Oversee daily retail operations to ensure efficiency and effectiveness.
2. Lead and motivate a team of sales associates to achieve sales targets and deliver exceptional customer service.
3. Implement and uphold brand standards and visual merchandising guidelines.
4. Develop and execute strategies to enhance customer engagement and brand loyalty.
5. Conduct training sessions to enhance team skills and product knowledge.
6. Analyze sales data to identify trends and opportunities for growth.
7. Collaborate with management to develop promotional initiatives.

1. Proven experience in a supervisory role within the retail sector.
2. Strong understanding of luxury brand dynamics and customer service excellence.
3. Ability to lead and inspire a team towards achieving sales goals.

1. Leadership and team management
2. Excellent communication and interpersonal skills
3. Analytical skills to interpret sales data
4. Proficiency in visual merchandising
5. Customer service orientation

A minimum of 3 years in a retail supervisory position, preferably within the luxury fashion industry.

Bachelor's degree in Business Administration, Marketing, or a related field preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Coach prides itself on fostering a culture of innovation, inclusivity, and collaboration. Employees are encouraged to bring their authentic selves to work, contributing to a vibrant and supportive workplace where diversity is celebrated.