Coach Lead Supervisor

Cypress • USA

Thursday, February 13, 2025

Coach, a renowned global fashion house established in New York in 1941, is celebrated for its craftsmanship and enduring designs. As part of the Tapestry portfolio, Coach is committed to innovation, inclusivity, and diversity, embodying the optimistic spirit of its New York roots. Tapestry, Inc. is a global house of brands that includes Coach, Kate Spade, and Stuart Weitzman, all dedicated to pushing the boundaries of creativity and excellence.

1. Lead and supervise a team to achieve sales goals and deliver exceptional customer service.
2. Ensure adherence to Coach's scheduling and availability expectations, including nights, weekends, and holidays.
3. Provide actionable feedback and guidance to team members to foster professional growth.
4. Maintain effective relationships with customers to enhance trust and satisfaction.
5. Implement strategic plans to drive store performance and customer engagement.

1. Proven leadership experience in a retail environment.
2. Strong understanding of sales principles and customer service practices.

1. Excellent interpersonal and communication skills.
2. Ability to manage and motivate a team effectively.
3. Proficiency in handling ambiguity and change.

Minimum of 3 years of supervisory experience in a retail setting, preferably within the fashion industry.

Bachelor's degree in Business Administration, Fashion Merchandising, or a related field preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Coach fosters a dynamic and inclusive workplace culture that values creativity, courage, and collaboration. The company is dedicated to developing its employees and providing opportunities for growth and advancement within the Tapestry family.