Coach Lead Supervisor

Costa Mesa • USA

Friday, January 10, 2025

Coach, a renowned name in the luxury fashion industry, is part of the Tapestry, Inc. family, which includes other prestigious brands. As an employer, Coach is committed to fostering a dynamic and inclusive workplace where creativity and innovation are at the forefront. Employees are encouraged to embody the brand's values and contribute to its legacy of excellence.

1. Model and enforce sales strategies and operational processes to achieve business objectives.
2. Collaborate with Store Manager and Assistant Store Manager to align decisions with company priorities.
3. Develop and motivate the sales team to meet and exceed sales targets.
4. Leverage floor supervisor responsibilities to drive strong sales metrics.
5. Maximize clienteling strategies to achieve business goals.
6. Serve as a brand ambassador in the local market to enhance brand loyalty.
7. Resolve customer issues with a solution-oriented approach.
8. Recruit and develop team members to support business needs.
9. Provide regular feedback and coaching to elevate team performance.

1. 1-3 years of retail experience, preferably in a luxury retail environment.
2. Current knowledge of fashion trends and competitive landscape.

1. Strong leadership and team development abilities.
2. Excellent communication and interpersonal skills.
3. Proficiency in clienteling and sales strategies.
4. Adaptability to various roles within the store environment.
5. Problem-solving and forward-thinking capabilities.

1-3 years of previous retail experience, preferably in a luxury retail service environment.

Employees enjoy a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional growth within the Tapestry, Inc. family.

Coach fosters a collaborative and inclusive culture that values creativity, innovation, and excellence. Employees are encouraged to bring their best selves to work, contributing to a positive and dynamic work environment.