Coach Lead Supervisor

Chicago • USA

Sunday, July 13, 2025

Coach, a renowned name in the luxury fashion industry, is part of the Tapestry, Inc. family, a global house of brands that embraces the exploration of individuality. Coach is celebrated for its craftsmanship and innovative design, offering a wide range of luxury accessories and lifestyle collections. As an employer, Coach fosters a dynamic and inclusive workplace, encouraging employees to express their unique talents and perspectives.

1. Lead and supervise retail team members to achieve sales targets and deliver exceptional customer service.
2. Represent the Coach brand with professionalism and enthusiasm, ensuring brand integrity and customer satisfaction.
3. Develop and implement sales strategies to enhance store performance and customer engagement.
4. Train and mentor team members, fostering a collaborative and motivated work environment.
5. Manage store operations, including inventory control and visual merchandising.
6. Analyze sales data to identify trends and opportunities for growth.

1. Proven experience in a supervisory role within the retail industry.
2. Strong understanding of luxury fashion and brand representation.
3. Excellent leadership and team management skills.
4. Ability to analyze sales data and develop strategic plans.

1. Leadership and team management
2. Sales strategy development
3. Customer service excellence
4. Data analysis and reporting
5. Brand representation

A minimum of 3 years in a supervisory role within the retail sector, preferably in luxury fashion.

Bachelor's degree in Business, Marketing, or a related field is preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement within Tapestry, Inc.

Coach prides itself on a culture of inclusivity and creativity, where employees are encouraged to bring their authentic selves to work. The company values diversity and innovation, providing a supportive environment for professional growth and development.