Coach Lead Supervisor

Chandler • USA

Wednesday, April 9, 2025

Coach, a renowned leader in the luxury fashion industry, is part of the Tapestry Inc. family, a global house of brands that also includes Kate Spade and Stuart Weitzman. Coach is celebrated for its craftsmanship and innovative design, offering a modern luxury lifestyle brand with a rich heritage rooted in quality and authenticity. As an employer, Coach is committed to fostering a culture of creativity, inclusivity, and collaboration, providing employees with opportunities for growth and development in a dynamic and inspiring environment.

1. Oversee daily operations and ensure the achievement of sales targets within the outlet.
2. Lead and motivate a team of sales associates to deliver exceptional customer service.
3. Implement and maintain brand standards and visual merchandising guidelines.
4. Analyze sales reports and develop strategies to improve performance.
5. Facilitate training and development programs for staff to enhance product knowledge and sales techniques.
6. Manage inventory levels and ensure stock is replenished appropriately.
7. Handle customer inquiries and resolve any issues to maintain high levels of customer satisfaction.

1. Proven experience in a supervisory role within the retail industry.
2. Strong understanding of luxury fashion and brand representation.
3. Ability to analyze sales data and implement effective strategies.

1. Leadership and team management skills.
2. Excellent communication and interpersonal abilities.
3. Proficiency in sales and customer service techniques.
4. Strong organizational and problem-solving skills.

A minimum of 3-5 years of experience in a retail supervisory role, preferably within the luxury fashion sector.

Bachelor's degree in Business, Marketing, or a related field preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Coach prides itself on cultivating a workplace culture that values diversity, creativity, and collaboration. Employees are encouraged to express their individuality while working towards common goals, fostering an environment where innovation and excellence thrive.