Coach Lead Supervisor

Buffalo • USA

Thursday, July 3, 2025

Coach, a renowned name in the luxury fashion industry, is part of the Tapestry, Inc. family, a global house of brands that also includes Kate Spade and Stuart Weitzman. Known for its craftsmanship and innovative design, Coach offers a dynamic work environment where creativity and excellence are celebrated.

1. Lead and motivate a team to achieve sales targets and deliver exceptional customer service.
2. Act as a brand ambassador, representing Coach's values and aesthetic in all interactions.
3. Develop and implement sales strategies to enhance store performance.
4. Oversee daily store operations, ensuring compliance with company policies and procedures.
5. Train and mentor staff to foster professional growth and enhance team performance.

1. Proven experience in a supervisory role within the retail sector, preferably in luxury fashion.
2. Strong leadership skills with the ability to inspire and influence a team.
3. Excellent communication and interpersonal skills.
4. Demonstrated ability to drive sales and achieve targets.
5. Proficiency in retail management software and point of sale (POS) systems.

1. Leadership
2. Sales Strategy Development
3. Customer Service Excellence
4. Team Building
5. Operational Management

Minimum of 3 years in a supervisory role within the retail industry, with a preference for luxury fashion experience.

Bachelor's degree in Business Administration, Marketing, or a related field preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement within the Tapestry, Inc. group.

Coach fosters an inclusive and collaborative workplace culture where employees are encouraged to express their creativity and contribute to the brand's success. The company values diversity and is committed to providing equal opportunities for all employees.