Coach Lead Supervisor

Coach, a distinguished brand under the Tapestry, Inc. umbrella, is renowned for its commitment to craftsmanship and innovative design in the luxury fashion industry. As an employer, Coach fosters an environment that values creativity, diversity, and professional growth, offering employees the opportunity to be part of a dynamic and forward-thinking team.

1. Oversee daily retail operations and ensure exceptional customer service standards are met.
2. Lead and motivate the sales team to achieve sales targets and enhance customer engagement.
3. Implement visual merchandising strategies to maintain brand aesthetic.
4. Monitor inventory levels and coordinate with the inventory team to ensure stock availability.
5. Facilitate training sessions to enhance team performance and product knowledge.
6. Handle customer inquiries and resolve issues to maintain high customer satisfaction.
7. Prepare sales reports and analyze data to inform strategic decisions.

1. Proven experience in a supervisory role within the retail industry.
2. Strong understanding of luxury brand sales and customer service.
3. Ability to lead and inspire a team to achieve business objectives.

1. Excellent leadership and team management skills.
2. Strong communication and interpersonal abilities.
3. Proficiency in sales analysis and reporting.
4. Ability to work in a fast-paced environment and adapt to change.

Minimum of 3 years in a retail supervisory position, preferably within the luxury sector.

Bachelor's degree in Business, Marketing, or a related field preferred.

Competitive benefits package including health insurance, employee discounts, and opportunities for career advancement.

Coach prides itself on a culture that encourages innovation, collaboration, and inclusivity. Employees are empowered to express their creativity and contribute to the brand's legacy of excellence.