Coach Lead Supervisor

Branson • USA

Friday, February 14, 2025

Coach, a distinguished name in the luxury fashion industry, is part of the Tapestry, Inc. family, a global house of brands that includes other renowned labels. As an employer, Coach is committed to fostering a diverse and inclusive workplace, offering equal opportunities for all employees. The brand is dedicated to developing talent and providing a platform for career growth within the luxury retail sector.

1. Model exemplary performance behaviors and represent Coach at the highest standards.
2. Collaborate with Store Managers to align decisions with company priorities and values.
3. Implement and enforce sales strategies across all product categories.
4. Adapt store business strategies and personal selling techniques to enhance financial results.
5. Leverage floor supervisor responsibilities to achieve strong sales metrics.
6. Maximize clienteling strategies in partnership with management to achieve business goals.
7. Serve as a personal fashion advisor to customers and build trust with the team.
8. Act as a brand ambassador to drive brand loyalty and business within the local market.
9. Resolve customer issues with a solution-oriented approach.
10. Develop and motivate the team to meet goals and utilize company tools.
11. Manage daily operational tasks according to Coach standards.
12. Use retail systems and reporting tools to make informed decisions.
13. Ensure adherence to all applicable Coach retail policies and procedures.

1. 1-3 years of previous retail experience, preferably in a luxury retail environment.
2. Current knowledge of fashion trends and market competition.

1. Strong business acumen and adaptability.
2. Excellent interpersonal and communication skills.
3. Ability to manage and motivate a team effectively.
4. Proficiency in using retail systems and technology.
5. Strategic thinking and problem-solving abilities.

1-3 years of previous retail experience, preferably in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Coach fosters a dynamic and inclusive culture that values diversity and encourages personal and professional growth. The brand emphasizes teamwork, creativity, and a commitment to excellence, creating an environment where employees can thrive and contribute to the brand's success.