Coach Lead Supervisor
Antioch USA
Posted on Tuesday, January 14, 2025.
About Coach
Coach is a global fashion house founded in New York in 1941, known for its high-quality craftsmanship and innovative designs. As part of the Tapestry portfolio, Coach is committed to inclusivity, creativity, and sustainability, offering a dynamic and supportive work environment.
Responsibilities
- Understand organizational objectives and align decisions with company priorities and values.
- Model and develop team to deliver Coach's selling and service expectations.
- Enforce sales strategies and initiatives across all categories.
- Work with management to adjust store strategies and selling techniques.
- Maximize clienteling strategy to achieve business goals.
- Build credibility and trust with team and customers.
- Act as a brand ambassador in the local market.
- Resolve customer issues with a solution-oriented approach.
- Develop product knowledge and stay aware of current collections.
- Recruit and coach team members to meet goals.
- Manage daily operational tasks according to Coach standards.
- Maintain interior and exterior upkeep of the store.
- Use retail systems and reporting tools to make informed decisions.
- Ensure adherence to all Coach retail policies and procedures.
Qualifications
- 1-3 years of previous retail experience, preferably in luxury retail.
- High school diploma or equivalent; college degree preferred.
Skills
- Drive for Results
- Customer Focus
- Creativity
- Interpersonal Savvy
- Learning on the Fly
- Perseverance
- Dealing with Ambiguity
- Strategic Agility
- Building Effective Teams
- Managerial Courage
Experience Requirements
1-3 years of previous retail experience, preferably in a luxury retail service environment.
Education Requirements
High school diploma or equivalent; college degree preferred.
Job Benefits
Coach offers a dynamic and supportive work environment with opportunities for personal and professional growth.
Coach Culture
Coach fosters an inclusive and innovative culture, encouraging creativity and collaboration. The workplace is located in Antioch, TN, near Nashville, providing a vibrant and diverse community.