Coach Lead Retail Supervisor

Vancouver • Canada

Monday, July 7, 2025

Coach, a renowned name in the luxury fashion industry, is part of Tapestry Inc., a global house of brands that includes Kate Spade and Stuart Weitzman. Known for its commitment to craftsmanship and innovation, Coach offers a dynamic work environment where creativity and excellence are celebrated. As an employer, Coach provides opportunities for growth and development within a supportive and inclusive culture.

1. Oversee daily retail operations to ensure a seamless customer experience.
2. Lead and motivate the sales team to achieve and exceed sales targets.
3. Implement brand strategies to enhance store performance and customer engagement.
4. Coordinate with the marketing team to execute promotional activities.
5. Ensure compliance with company policies and procedures.
6. Manage inventory and ensure optimal stock levels.
7. Provide training and development for team members.

1. Proven experience in a supervisory role within the retail sector.
2. Strong understanding of luxury brand sales and customer service.
3. Ability to lead and motivate a team effectively.
4. Excellent organizational and multitasking skills.

1. Leadership and team management
2. Sales and customer service expertise
3. Strong communication and interpersonal skills
4. Problem-solving and decision-making abilities

A minimum of 3 years in a retail supervisory role, preferably within the luxury fashion industry.

Bachelor's degree in Business, Marketing, or a related field preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Coach fosters a vibrant and inclusive workplace culture that values diversity and encourages creativity. Employees are empowered to express their individuality while contributing to the brand's legacy of excellence and innovation.