Coach Lead Retail Supervisor

Coach, a distinguished name in the luxury fashion industry, is renowned for its exquisite craftsmanship and innovative designs. As part of the Tapestry, Inc. family, Coach offers a dynamic and inclusive work environment that fosters creativity and growth. The brand is committed to nurturing talent and providing opportunities for professional advancement within the global luxury market.

1. Oversee daily retail operations to ensure smooth and efficient functioning.
2. Lead and motivate the sales team to achieve and exceed sales targets.
3. Act as a brand ambassador, embodying the values and ethos of Coach.
4. Implement marketing strategies to enhance brand visibility and customer engagement.
5. Provide exceptional customer service and resolve any escalated issues.
6. Train and develop team members to enhance their skills and performance.
7. Ensure visual merchandising standards are maintained to reflect the brand's image.

1. Proven experience in retail management or a similar supervisory role.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.
4. Ability to work in a fast-paced and dynamic environment.

1. Leadership and team management
2. Sales and marketing acumen
3. Customer service excellence
4. Problem-solving and conflict resolution
5. Visual merchandising

A minimum of 3-5 years in a retail management or supervisory role within the luxury or fashion industry is required.

Bachelor's degree in Business Administration, Marketing, or a related field is preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Coach fosters a collaborative and inclusive workplace culture that values diversity and encourages innovation. Employees are empowered to express their creativity and contribute to the brand's legacy of excellence.