Coach Lead Retail Supervisor

Tampa • USA

Tuesday, February 11, 2025

Coach, a distinguished brand under the umbrella of Tapestry, Inc., is renowned for its commitment to craftsmanship and innovative design in the luxury fashion industry. As an employer, Tapestry, Inc. champions diversity and inclusion, ensuring equal opportunities for all employees. The company is dedicated to fostering a dynamic work environment where talent is nurtured and developed.

1. Oversee daily retail operations to ensure exceptional customer service and sales performance.
2. Lead and motivate a team of sales associates to achieve and exceed sales targets.
3. Implement visual merchandising strategies to enhance store presentation and brand image.
4. Manage inventory levels and coordinate with the supply chain to ensure product availability.
5. Facilitate training and development programs for staff to enhance product knowledge and customer engagement skills.
6. Ensure compliance with company policies and procedures, maintaining a safe and welcoming environment for customers and employees.

1. Proven experience in a supervisory role within the retail industry.
2. Strong understanding of retail operations and customer service excellence.
3. Ability to lead and inspire a team to achieve sales goals.

1. Excellent leadership and team management skills.
2. Strong communication and interpersonal abilities.
3. Proficiency in retail management software and POS systems.
4. Ability to work flexible hours, including nights, weekends, and holidays.

A minimum of 3 years of experience in a retail supervisory position is required.

Bachelor's degree in Business, Retail Management, or a related field is preferred.

The position offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts on Coach products.

Coach fosters a collaborative and inclusive workplace culture, where creativity and innovation are encouraged. Employees are valued for their unique contributions and are supported in their professional growth and development.