Coach Lead Retail Supervisor

Salem • USA

Thursday, January 1, 2026

Coach, a distinguished name in the luxury fashion industry, is renowned for its exceptional craftsmanship and innovative designs. As part of the Tapestry, Inc. family, Coach offers a dynamic and inclusive work environment that fosters creativity and growth, providing employees with the opportunity to be part of a global leader in the fashion sector.

1. Oversee daily retail operations to ensure efficiency and profitability.
2. Lead and motivate a team of sales associates to achieve sales targets.
3. Implement marketing strategies to enhance brand visibility and customer engagement.
4. Ensure adherence to company policies and procedures.
5. Provide exceptional customer service and resolve any escalated issues.
6. Monitor inventory levels and manage stock replenishment.
7. Conduct regular performance evaluations and provide feedback to staff.

1. Proven experience in retail management or a similar supervisory role.
2. Strong leadership and team management abilities.
3. Excellent communication and interpersonal skills.
4. Ability to work in a fast-paced environment and handle multiple tasks.
5. Proficiency in retail management software and Microsoft Office Suite.

1. Leadership and team management
2. Customer service excellence
3. Sales and marketing acumen
4. Problem-solving and conflict resolution
5. Inventory management

A minimum of 3-5 years in a retail supervisory or management position, preferably within the luxury fashion sector.

Bachelor's degree in Business Administration, Marketing, or a related field preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Coach prides itself on a collaborative and inclusive culture that values diversity and encourages innovation. Employees are empowered to express their creativity and contribute to the brand's legacy of excellence.