Coach Lead Retail Supervisor

Salem • USA

Saturday, August 2, 2025

Coach, a distinguished name in the luxury fashion industry, is renowned for its commitment to craftsmanship and modern design. As part of Tapestry, Inc., Coach benefits from the resources and global reach of a leading house of modern luxury lifestyle brands. The company is dedicated to fostering an inclusive environment that encourages creativity and innovation.

1. Oversee daily retail operations to ensure efficiency and effectiveness.
2. Lead and motivate a team of sales associates to achieve sales targets.
3. Act as a brand ambassador, embodying the values and ethos of Coach.
4. Implement marketing strategies to enhance store visibility and customer engagement.
5. Monitor inventory levels and coordinate with the supply chain to ensure product availability.
6. Provide exceptional customer service and resolve any escalated issues.
7. Train and develop staff to enhance their skills and performance.

1. Proven experience in a supervisory role within the retail sector.
2. Strong understanding of luxury brand retail operations.
3. Ability to lead and inspire a team towards achieving sales goals.

1. Excellent leadership and team management skills.
2. Strong communication and interpersonal abilities.
3. Proficiency in retail management software and inventory systems.
4. Ability to analyze sales data and implement strategic improvements.

A minimum of 3 years in a retail supervisory role, preferably within the luxury sector.

Bachelor's degree in Business Administration, Marketing, or a related field preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Coach fosters a dynamic and inclusive workplace culture that values diversity and encourages professional growth. Employees are empowered to innovate and contribute to the brand's legacy of excellence.