Coach Lead Retail Supervisor

Salem • USA

Monday, April 28, 2025

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. portfolio. Tapestry is a global house of brands that unites the magic of Coach, Kate Spade, and Stuart Weitzman. As an employer, Coach is committed to fostering an inclusive environment where employees are encouraged to bring their authentic selves to work.

1. Oversee daily retail operations and ensure exceptional customer service.
2. Lead and motivate sales associates to achieve sales targets.
3. Implement visual merchandising strategies to enhance store presentation.
4. Manage inventory levels and coordinate with the supply chain team.
5. Develop and maintain strong relationships with clients to promote brand loyalty.

1. Proven experience in a supervisory role within the retail sector.
2. Strong understanding of luxury brand standards and customer service excellence.
3. Ability to lead and inspire a team to achieve sales goals.

1. Leadership and team management skills.
2. Excellent communication and interpersonal abilities.
3. Proficiency in inventory management and retail software.

Minimum of 3 years in a retail supervisory role, preferably within the luxury fashion industry.

Bachelor's degree in Business, Marketing, or a related field preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement within Tapestry, Inc.

Coach prides itself on a culture of innovation and inclusivity, where employees are empowered to contribute to the brand's success. The work environment is dynamic, fostering creativity and collaboration across all levels.