Coach Lead Retail Supervisor

Newton • USA

Sunday, May 4, 2025

Coach, a distinguished name in the luxury fashion industry, is renowned for its craftsmanship and innovative design. As part of the Tapestry, Inc. family, Coach benefits from the resources and global reach of a leading luxury conglomerate, offering employees a dynamic environment with opportunities for growth and development.

1. Lead and motivate a team of sales associates to achieve sales targets and deliver exceptional customer service.
2. Act as a brand ambassador, embodying the values and ethos of Coach.
3. Oversee daily store operations, ensuring efficiency and adherence to company standards.
4. Implement marketing strategies to enhance brand visibility and drive sales.
5. Provide training and development for team members to enhance their skills and performance.

1. Proven experience in a supervisory role within the retail sector, preferably in luxury fashion.
2. Strong leadership abilities with a focus on team development.
3. Excellent communication and interpersonal skills.

1. Leadership and team management
2. Customer service excellence
3. Sales and marketing acumen
4. Problem-solving and decision-making

A minimum of 3 years in a retail supervisory position, with a preference for luxury brand experience.

Bachelor's degree in Business, Marketing, or a related field is preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Coach fosters a collaborative and inclusive workplace culture, where creativity and innovation are encouraged. Employees are empowered to contribute to the brand's legacy of excellence and are supported in their professional growth.