Coach Lead Retail Supervisor

Jacksonville • USA

Thursday, January 1, 2026

Coach, a renowned name in the luxury fashion industry, is part of Tapestry, Inc., a global house of brands that includes Kate Spade and Stuart Weitzman. As an employer, Coach is committed to fostering a diverse and inclusive workplace, offering opportunities for professional growth and development within a dynamic and innovative environment.

1. Oversee daily retail operations to ensure exceptional customer service and operational efficiency.
2. Lead and mentor a team of sales associates, fostering a collaborative and high-performance culture.
3. Implement brand strategies to enhance customer engagement and drive sales growth.
4. Monitor and analyze sales performance metrics to identify opportunities for improvement.
5. Ensure compliance with company policies and procedures, maintaining a safe and welcoming store environment.

1. Proven experience in a retail supervisory role, preferably within the luxury fashion sector.
2. Strong leadership capabilities with a focus on team development and motivation.
3. Excellent communication and interpersonal skills.
4. Ability to analyze sales data and implement effective strategies.
5. Familiarity with retail operations and inventory management.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy implementation
4. Data analysis
5. Communication and interpersonal skills

Minimum of 3 years in a retail supervisory position, with a focus on luxury brands.

Bachelor's degree in Business Administration, Marketing, or a related field preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement within Tapestry, Inc.

Coach prides itself on a culture that values creativity, inclusivity, and innovation. Employees are encouraged to bring their unique perspectives and ideas to the table, contributing to a vibrant and collaborative workplace.