Coach Lead Retail Supervisor

Gilbert • USA

Thursday, September 4, 2025

Coach, a prominent name in the luxury fashion industry, is renowned for its modern American style and exceptional craftsmanship. As part of the Tapestry, Inc. family, Coach benefits from the resources and innovative spirit of a leading global house of brands, committed to fostering creativity and excellence in fashion.

1. Oversee daily retail operations to ensure optimal performance and customer satisfaction.
2. Lead and motivate a team of sales associates to achieve sales targets and deliver exceptional customer service.
3. Implement marketing and sales strategies to enhance brand visibility and drive store traffic.
4. Maintain visual merchandising standards in line with brand guidelines.
5. Handle customer inquiries and resolve issues to maintain a high level of customer satisfaction.
6. Conduct regular training sessions to enhance team skills and product knowledge.

1. Proven experience in a retail supervisory role, preferably within the luxury fashion sector.
2. Strong leadership and team management abilities.
3. Excellent communication and interpersonal skills.
4. Proficiency in retail management software and Microsoft Office Suite.

1. Leadership
2. Customer Service
3. Sales Strategy
4. Team Management
5. Communication

A minimum of 3 years in a retail supervisory position, with a focus on luxury brands.

Bachelor's degree in Business Administration, Marketing, or a related field preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Coach fosters an inclusive and dynamic work environment where creativity and innovation are encouraged. The company values diversity and is committed to creating a workplace where all employees can thrive.