Coach Lead Retail Supervisor

Chicago • USA

Tuesday, June 17, 2025

Coach, a distinguished name in the luxury fashion industry, is renowned for its commitment to craftsmanship and innovative design. As part of the Tapestry, Inc. family, Coach benefits from the resources and global reach of a leading house of modern luxury accessories and lifestyle brands. The company is dedicated to fostering a diverse and inclusive workplace where creativity and individuality are celebrated.

1. Lead and motivate a team of retail associates to achieve sales targets and deliver exceptional customer service.
2. Implement and oversee visual merchandising strategies to enhance the brand's presence and appeal.
3. Develop and execute sales strategies to drive revenue growth and expand market share.
4. Ensure compliance with company policies and procedures, maintaining operational excellence.
5. Foster a positive and collaborative team environment, promoting professional development and growth.

1. Proven experience in a supervisory role within the retail industry, preferably in luxury fashion.
2. Strong understanding of retail operations and sales strategies.
3. Excellent leadership and team management skills.
4. Ability to analyze sales data and market trends to inform decision-making.
5. Proficiency in retail management software and Microsoft Office Suite.

1. Leadership and team management
2. Sales strategy development
3. Customer service excellence
4. Visual merchandising
5. Data analysis and decision-making

Minimum of 3-5 years in a retail supervisory role, with a focus on luxury fashion or high-end brands.

Bachelor's degree in Business, Marketing, or a related field preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Coach prides itself on cultivating a dynamic and inclusive workplace culture that encourages innovation and collaboration. Employees are empowered to express their unique perspectives and contribute to the brand's legacy of excellence.