Coach Lead Retail Supervisor

Aventura • USA

Tuesday, July 22, 2025

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. portfolio. Tapestry, Inc. is a renowned house of brands that includes Coach, Kate Spade, and Stuart Weitzman, each known for their distinctive style and commitment to craftsmanship and innovation. As an employer, Coach offers a dynamic environment that fosters creativity and professional growth, encouraging employees to contribute to the brand's rich heritage and future success.

1. Oversee daily retail operations to ensure efficiency and effectiveness.
2. Lead and motivate a team of sales associates to achieve sales targets.
3. Maintain high standards of customer service and resolve any customer issues promptly.
4. Ensure visual merchandising standards are met and maintained.
5. Assist in inventory management and loss prevention strategies.
6. Provide training and development for team members.

1. Proven experience in a supervisory role within the retail industry.
2. Strong understanding of sales principles and customer service practices.

1. Excellent leadership and people management skills.
2. Strong communication and interpersonal skills.
3. Ability to work in a fast-paced environment and handle multiple tasks.
4. Proficiency in retail management software.

A minimum of 3 years in a retail supervisory position is required.

High school diploma or equivalent; a degree in business or related field is preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement.

Coach prides itself on a culture of inclusivity, innovation, and collaboration. Employees are encouraged to express their individuality while contributing to the brand's collective success. The workplace environment is vibrant, supportive, and focused on continuous improvement and excellence.