Coach General Manager

Cypress • USA

Wednesday, February 4, 2026

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. family. Tapestry is a global house of brands that embraces the exploration of individuality. As an employer, Coach is committed to fostering a culture of innovation, inclusivity, and collaboration, offering employees opportunities to grow and develop within the luxury fashion industry.

1. Oversee all aspects of store operations, ensuring alignment with brand standards and company objectives.
2. Drive sales performance by developing and executing strategic plans to achieve sales targets.
3. Lead, mentor, and develop a high-performing team, fostering a positive and inclusive work environment.
4. Ensure exceptional customer service standards are met, enhancing the customer experience.
5. Manage inventory levels and merchandising to maximize sales and profitability.
6. Analyze sales reports and market trends to identify opportunities for growth and improvement.
7. Collaborate with corporate partners to implement marketing and promotional strategies.

1. Proven experience in retail management, preferably within the luxury fashion sector.
2. Strong leadership and team development skills.
3. Excellent communication and interpersonal abilities.
4. Ability to analyze data and make informed business decisions.

1. Leadership
2. Sales Management
3. Customer Service
4. Strategic Planning
5. Data Analysis
6. Team Development

A minimum of 5 years of experience in retail management, with a focus on luxury brands.

Bachelor's degree in Business Administration, Marketing, or a related field preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Coach prides itself on a dynamic and inclusive workplace culture that values diversity and encourages creativity. Employees are empowered to express their individuality while contributing to the brand's legacy of excellence.