Coach Director of (Re)Loved and Repair Workshop

North Bergen • USA

Tuesday, September 9, 2025

Coach, a renowned American luxury fashion house, is part of the Tapestry, Inc. conglomerate, which includes other prestigious brands such as Kate Spade and Stuart Weitzman. Known for its craftsmanship and innovative design, Coach is committed to providing a dynamic and inclusive work environment that fosters creativity and growth.

1. Oversee the operations of the (Re)Loved and Repair Workshop, ensuring high standards of quality and efficiency.
2. Develop and implement strategic plans to enhance the customer experience through repair and refurbishment services.
3. Lead a team of skilled artisans and technicians, providing guidance and support to achieve operational excellence.
4. Collaborate with cross-functional teams to align workshop activities with broader company goals.
5. Monitor and analyze performance metrics to drive continuous improvement and innovation.

1. Proven experience in a leadership role within the luxury fashion or related industry.
2. Strong understanding of repair and refurbishment processes for luxury goods.
3. Excellent organizational and strategic planning skills.

1. Leadership and team management
2. Strategic planning and execution
3. Analytical and problem-solving abilities
4. Excellent communication and interpersonal skills

A minimum of 5 years in a leadership role within the luxury fashion industry, with a focus on operations or customer experience.

Bachelor's degree in Business Administration, Fashion Management, or a related field.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Coach fosters a culture of innovation and inclusivity, encouraging employees to bring their unique perspectives and talents to the table. The company values sustainability and craftsmanship, aiming to create a positive impact both within the organization and in the wider community.