Coach Craftsperson

New York • USA

Wednesday, September 24, 2025

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. family of brands. Known for its craftsmanship and innovative design, Coach offers a work environment that fosters creativity and excellence.

1. Provide expert craftsmanship services to support the sales team in delivering exceptional customer experiences.
2. Maintain high standards of product quality through meticulous attention to detail in repairs and alterations.
3. Collaborate with sales associates to ensure customer satisfaction and retention.
4. Manage inventory of repair materials and tools efficiently.
5. Assist in visual merchandising efforts to enhance store presentation.

1. Proven experience in craftsmanship or a related field.
2. Strong understanding of luxury retail standards and customer service.
3. Ability to work collaboratively in a fast-paced environment.

1. Expertise in leather goods repair and maintenance.
2. Excellent attention to detail.
3. Strong communication and interpersonal skills.
4. Proficiency in inventory management.

A minimum of 2 years of experience in craftsmanship or a related field within the luxury retail sector is required.

High school diploma or equivalent.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Coach fosters a culture of innovation, collaboration, and inclusivity. Employees are encouraged to express their creativity and contribute to the brand's legacy of excellence.