Coach Client Advisor

Boston • USA

Friday, August 8, 2025

Coach, a renowned name in the luxury fashion industry, is part of the Tapestry, Inc. family, which includes other prestigious brands. As an employer, Coach is committed to fostering a diverse and inclusive workplace, offering opportunities for professional growth and development in a dynamic retail environment.

1. Engage with clients to deliver exceptional customer service and drive sales.
2. Act as a brand ambassador to promote Coach's luxury products and values.
3. Maintain and organize merchandise displays to enhance the customer shopping experience.
4. Implement asset protection strategies to safeguard company assets.
5. Collaborate with the team to achieve store sales targets and objectives.

1. Proven experience in luxury retail sales or a similar client-facing role.
2. Strong understanding of the luxury fashion market and customer service excellence.
3. Ability to work in a fast-paced environment and manage multiple priorities.

1. Exceptional interpersonal and communication skills.
2. Proficiency in sales techniques and customer relationship management.
3. Strong organizational and merchandising skills.

A minimum of 2 years of experience in luxury retail sales or a related field is required.

High school diploma or equivalent is required; a degree in fashion or business is preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Coach prides itself on a culture that values creativity, collaboration, and a commitment to excellence. The company encourages innovation and supports employees in achieving their career aspirations within the luxury fashion sector.