Coach Cashier

Dawsonville • USA

Saturday, February 22, 2025

Coach, a distinguished design house renowned for its modern luxury accessories and lifestyle collections, is celebrated for its quality craftsmanship and innovative approach to design. As part of the Tapestry family, Coach is a global brand that embodies a free-spirited, all-American attitude, synonymous with effortless New York style. Tapestry, Inc. is a global house of brands committed to innovation and inclusivity.

1. Create a positive first impression by greeting customers with a smile and eye contact, offering one's name, and engaging genuinely.
2. Interact with customers verbally and non-verbally at the Cashwrap and while in line, if no supervisor is present.
3. Assess customer needs and provide tailored service.
4. Conduct email and name capture for customer engagement.
5. Maintain SKU integrity and ensure Cashwrap organization and cleanliness.
6. Suggest additional products and sell gift cards to enhance the shopping experience.
7. Accurately handle media and cash in compliance with Coach policies.
8. Complete transactions efficiently while maintaining a seamless service environment.
9. Deliver purchased products to customers appropriately and thank them, encouraging return visits.
10. Represent the Coach brand through appropriate dress, appearance, and demeanor.

1. Polite and friendly demeanor with a positive attitude and energy.
2. Ownership of role with a high level of personal and professional integrity.
3. Collaborative spirit with an appropriate sense of urgency.
4. Ability to remain composed under pressure and aware of the environment.
5. Comfortable with technology and willing to learn new procedures.
6. Basic understanding of computer system operations.
7. Ability to handle customer concerns and partner with management on issues.
8. Multitasking and prioritization skills.
9. Adaptability to customer needs and styles.
10. Efficiency without compromising customer service.
11. Knowledgeable communication about products.
12. Ability to impact customer decisions and overcome language barriers.
13. Flexibility and knowledge of store policies and procedures.

Prior experience in a customer service or retail environment is preferred.

Coach offers a supportive work environment with opportunities for growth and development within the company.

Coach prides itself on being an equal opportunity and affirmative action employer, dedicated to hiring and developing the best talent. The company fosters a diverse and inclusive workplace where all employment decisions are made based on qualifications and merit.