Coach Assistant Store Manager

Somerville • USA

Wednesday, February 5, 2025

Coach, a distinguished global fashion house established in New York in 1941, is renowned for its dedication to crafting timeless and exquisite products. As part of the Tapestry Inc. portfolio, Coach benefits from the innovative and inclusive ethos of a global house of brands. Tapestry Inc. is committed to pushing the boundaries of possibility, fostering an environment of unwavering optimism and inclusivity. Coach's commitment to equity, inclusion, and diversity is a testament to its dedication to creating a workplace where everyone can thrive.

1. Develop and implement sales strategies to achieve organizational objectives in collaboration with the Store Manager.
2. Monitor and drive store performance, ensuring alignment with company priorities and values.
3. Foster a clienteling strategy to build long-term customer relationships and achieve business goals.
4. Act as a brand ambassador, engaging in market and mall initiatives to enhance brand loyalty.
5. Resolve customer issues promptly and effectively, partnering with the Store Manager or District Manager as necessary.
6. Evaluate team performance and provide consistent feedback to support continuous development.
7. Recruit, onboard, and maintain top talent, creating a robust talent bench.
8. Manage daily operational tasks, including sales, service, payroll, and loss prevention, in accordance with Coach standards.
9. Utilize Coach's tools and technology to support store operations and service.
10. Maintain the store's aesthetic and safety standards in partnership with the corporate office.

1. 1 to 3 years of management experience in a luxury retail environment.
2. Current knowledge of fashion trends and market competition.

1. Strong business acumen and strategic agility.
2. Excellent interpersonal and communication skills.
3. Proficiency in MS Office and retail systems.
4. Ability to manage and develop a team effectively.
5. Problem-solving and decision-making capabilities.

1 to 3 years of previous management experience in a luxury retail service environment is preferred.

High school diploma or equivalent; college degree preferred.

Base pay range from $22.50 to $37.25 per hour.

Comprehensive benefits package including health, dental, and vision insurance, retirement savings plan, and employee discounts.

Coach fosters a culture of inclusivity and innovation, where employees are encouraged to bring their authentic selves to work. The brand values diversity and is committed to creating an equitable workplace where all voices are heard and respected. As part of the Tapestry family, Coach embraces a spirit of collaboration and creativity, driving the brand forward in a dynamic and supportive environment.