Coach

Assistant Store Manager

Coach is a global fashion house founded in New York in 1941, known for crafting beautiful, lasting products. As part of the Tapestry portfolio, Coach is committed to innovation and inclusivity, inspired by the vision of Creative Director Stuart Vevers.

1. Understand organizational objectives and align decisions with company priorities and values.
2. Develop sales strategies and initiatives across all categories.
3. Manage productivity and hold the management team accountable for results.
4. Implement and monitor clienteling strategies to achieve business goals.
5. Resolve customer issues promptly and effectively.
6. Develop the team to build long-term customer relationships.
7. Ensure daily tasks are completed without impacting service standards.
8. Evaluate team performance and provide feedback.
9. Adhere to retail policies and procedures.
10. Recruit, onboard, and maintain top talent.

1. 1 to 3 years of previous management experience in a luxury retail environment.
2. Current knowledge of fashion trends and competition.

1. Drive for Results
2. Customer Focus
3. Creativity
4. Interpersonal Savvy
5. Learning on The Fly
6. Perseverance
7. Dealing with Ambiguity
8. Strategic Agility
9. Building Effective Teams
10. Managerial Courage

1 to 3 years of previous management experience in a luxury retail service environment is preferable.

High school diploma or equivalent; college degree preferred.

Coach is an equal opportunity and affirmative action employer, offering a supportive environment for personal and professional growth.

The company fosters a culture of inclusivity and courage, with a focus on employee development and a commitment to diversity. Located in Scottsdale, AZ, the workplace is dynamic and customer-focused.