Coach Assistant Store Manager

New York • USA

Monday, January 5, 2026

Coach, a renowned name in luxury fashion, is part of the Tapestry, Inc. family, a global house of brands committed to providing exceptional craftsmanship and innovative design. As an employer, Coach offers a dynamic and inclusive environment where creativity and collaboration are at the forefront of its operations.

1. Assist the Store Manager in overseeing daily store operations to ensure efficiency and profitability.
2. Support the development and implementation of sales strategies to meet and exceed store targets.
3. Foster a customer-centric environment by ensuring high standards of customer service.
4. Manage and mentor store staff, providing guidance and training to enhance team performance.
5. Ensure visual merchandising standards are maintained to reflect the brand's image.
6. Monitor inventory levels and coordinate with the supply chain to ensure product availability.
7. Handle customer inquiries and resolve complaints in a professional manner.

1. Proven experience in retail management, preferably in the luxury fashion sector.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.
4. Proficiency in retail management software and Microsoft Office Suite.
5. Ability to work in a fast-paced environment and handle multiple tasks efficiently.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy development
4. Inventory management
5. Problem-solving and conflict resolution

A minimum of 3 years of experience in a retail management role, with a focus on luxury fashion brands.

Bachelor's degree in Business Administration, Retail Management, or a related field preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Coach fosters a culture of innovation and inclusivity, encouraging employees to express their creativity and contribute to the brand's legacy. The work environment is collaborative, with a focus on personal and professional growth.