Coach Assistant Store Manager

Nanjing • China

Wednesday, June 18, 2025

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. family, a global house of brands that also includes Kate Spade and Stuart Weitzman. Coach is renowned for its craftsmanship and innovative design, offering a wide range of products that embody a unique combination of heritage and modernity.

1. Assist the Store Manager in daily operations and management of the store.
2. Ensure high levels of customer satisfaction through excellent service.
3. Maintain outstanding store condition and visual merchandising standards.
4. Support the Store Manager in achieving sales targets and profitability.
5. Oversee inventory management and ensure stock levels are maintained.
6. Train and develop store staff to enhance performance and customer service.
7. Handle customer complaints and queries with professionalism.

1. Proven experience as a retail assistant manager or similar position.
2. Strong leadership and organizational abilities.
3. Familiarity with financial and customer service principles.

1. Excellent interpersonal and communication skills.
2. Proficient in retail management software and Microsoft Office.
3. Strong problem-solving capabilities.

Minimum of 3 years of experience in a retail management role, preferably within the luxury fashion sector.

Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

Competitive salary and performance-based incentives, along with comprehensive health and wellness benefits.

Coach fosters a dynamic and inclusive workplace culture that values creativity, collaboration, and a commitment to excellence. As part of Tapestry, Inc., employees are encouraged to innovate and contribute to the brand's legacy of craftsmanship and design.