Coach Assistant Store Manager

Montreal • Canada

Saturday, January 11, 2025

Coach, a distinguished brand within the luxury fashion industry, is renowned for its commitment to craftsmanship and innovative design. As part of the Tapestry, Inc. family, Coach offers a dynamic and inclusive work environment that encourages growth and development. The brand is dedicated to fostering a culture of excellence and creativity, making it an ideal employer for those passionate about fashion and retail.

1. Cultivate a store environment that delivers exceptional and authentic customer service.
2. Develop and disseminate product knowledge, ensuring the team is informed about current collections both in-store and online.
3. Achieve and surpass sales goals through strategic clienteling and relationship building.
4. Support a collaborative environment with peers, customers, and supervisors.
5. Stay informed on market competition, industry trends, and customer shopping behaviors.
6. Evaluate team performance, providing consistent coaching to prioritize service and sales.
7. Demonstrate strong business acumen in forecasting, planning, and budgeting.
8. Actively recruit and retain top talent to build a strong team.
9. Manage daily operational tasks in accordance with Coach standards, including payroll and staffing.
10. Ensure compliance with all retail policies and procedures.

1. 1 to 3 years of experience as an Assistant Store Manager, preferably in luxury retail.
2. High school diploma or equivalent; university degree preferred.

1. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
2. Experience with retail systems (e.g., workforce management, inventory systems).
3. Strong communication skills.
4. Ability to maneuver sales floor and warehouse, including lifting up to 50 pounds.

1 to 3 years of prior experience as an Assistant Store Manager, preferably in a luxury retail environment.

High school diploma or equivalent; university degree preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Coach fosters a vibrant and inclusive workplace culture that values creativity, collaboration, and continuous improvement. Employees are encouraged to lead by example and take initiative, contributing to a positive and dynamic team environment.