Coach Assistant Store Manager

Coach is a leading design house of modern luxury accessories and lifestyle collections, known for its craftsmanship and innovative design. The company is committed to providing an inclusive workplace and is an equal opportunity employer.

1. Foster a store environment that delivers renowned and authentic service to create a memorable customer experience.
2. Develop product knowledge skills and remain aware of current collections in-store and online; train the broader team.
3. Achieve and exceed sales goals through strategies, clienteling, sourcing new customers, and maintaining long-term relationships with existing customers.
4. Support an environment of teamwork, trust, and collaboration with peers, customers, and supervisors.
5. Stay current with market competition, industry, fashion trends, and customer shopping behaviors.
6. Evaluate performance of all team members and provide consistent coaching; create and modify action plans for staff development.
7. Demonstrate strong business acumen; strategically forecast, plan, and budget to the needs of the business.
8. Create a talent bench strength by actively recruiting and interviewing candidates while retaining top talent.
9. Manage daily operational tasks according to Coach standards, including sales and service expectations, payroll, HR, and loss prevention.

1. 1 to 3 years of prior experience as an assistant store manager, preferably in a luxury retail service environment.
2. High school diploma or equivalent; university degree preferred.

1. Proficiency in MS Office (Microsoft Word, Excel, PowerPoint, and Outlook).
2. Experience with retail systems (e.g., workforce management, inventory systems, sales reporting).
3. Effective communication skills with customers and team.
4. Ability to maneuver sales floor and stockroom, and perform visual merchandising tasks.

1 to 3 years of prior experience as an assistant store manager, preferably in a luxury retail service environment.

High school diploma or equivalent; university degree preferred.

Coach is an equal opportunity employer and offers a supportive and inclusive workplace.

The workplace culture at Coach is centered around teamwork, trust, and collaboration. The company values a positive and enthusiastic approach to achieving shared visions and missions.