Coach Assistant Store Manager

Madrid • Spain

Monday, July 7, 2025

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. family. Tapestry is a New York-based house of modern luxury lifestyle brands. Coach is renowned for its craftsmanship and innovative design, offering a wide range of products from handbags to ready-to-wear apparel.

1. Assist the Store Manager in daily operations and management of the store.
2. Ensure exceptional customer service and satisfaction.
3. Support in achieving sales targets and maximizing profitability.
4. Supervise and motivate the sales team to achieve performance goals.
5. Maintain store presentation standards and visual merchandising.
6. Handle customer inquiries and resolve complaints efficiently.
7. Assist in inventory management and loss prevention strategies.

1. Previous experience in retail management or similar role.
2. Proven track record of achieving sales targets.
3. Strong leadership and team management skills.

1. Excellent communication and interpersonal skills.
2. Proficiency in retail management software.
3. Strong organizational and problem-solving abilities.

A minimum of 2 years in a retail management position, preferably within the luxury fashion sector.

Bachelor's degree in Business Administration, Retail Management, or related field preferred.

Competitive salary package, employee discounts, and opportunities for career advancement within the Tapestry group.

Coach fosters a collaborative and dynamic work environment, encouraging innovation and creativity. The brand values diversity and inclusion, promoting a culture where all employees can thrive and contribute to the company's success.