Coach Assistant Store Manager

London • UK

Friday, January 31, 2025

Coach, a distinguished design house renowned for its modern luxury accessories and lifestyle collections, has established a formidable reputation rooted in quality craftsmanship. Embodying a free-spirited, all-American ethos, Coach redefines luxury with a contemporary vision, blending authenticity and innovation. Globally, the Coach brand epitomizes effortless New York style. As part of the Tapestry portfolio, Coach is aligned with a global house of brands driven by optimism, innovation, and inclusivity.

1. Assume responsibility and accountability for the store, supporting the Store Manager.
2. Exhibit leadership by exemplifying Coach Service behaviors and selling standards.
3. Empower team members to resolve customer issues and fulfill customer needs.
4. Inspire the team to surpass performance benchmarks.
5. Advocate for the team, motivating others to achieve results.
6. Communicate effectively with the store manager, peers, supervisors, and corporate partners.
7. Assist in developing and implementing plans to address key business challenges and achieve desired outcomes.
8. Influence others to garner support for achieving goals and completing projects.
9. Demonstrate effective time management skills.

1. Experience in a retail service environment in a managerial role.

1. Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
2. Effective communication skills with customers and staff.
3. Ability to navigate and manage sales environments.
4. Flexibility to work a schedule that meets business needs, including nights, weekends, and public holidays.

Previous experience in a retail service environment in a management capacity is required.

Coach is committed to being an equal opportunity and affirmative action employer, focusing on hiring and developing the best talent. Employment decisions are based on qualifications relevant to the position, without regard to legally protected characteristics.

Coach fosters a culture of inclusivity, innovation, and optimism, where employees are encouraged to bring their authentic selves to work. The brand values diversity and is dedicated to creating an environment where everyone can thrive and contribute to the brand's success.