Coach Assistant Store Manager

Gilroy • USA

Wednesday, February 12, 2025

Coach, a distinguished global fashion house founded in New York in 1941, is renowned for its commitment to crafting enduringly beautiful products. As part of the Tapestry portfolio, Coach benefits from the innovative and inclusive ethos of a global house of brands dedicated to pushing boundaries. Tapestry, Inc. is committed to fostering equity, inclusion, and diversity, ensuring a workplace where creativity and optimism thrive.

1. Develop and implement sales strategies in collaboration with the Store Manager to achieve organizational objectives.
2. Monitor and drive store performance, ensuring alignment with company priorities and values.
3. Foster a client-focused environment through strategic clienteling and relationship-building initiatives.
4. Serve as a brand ambassador, engaging in market and mall activities to enhance brand loyalty.
5. Address customer issues promptly and effectively, partnering with the Store Manager and District Manager as necessary.
6. Evaluate team performance, providing consistent feedback and creating development plans.
7. Adhere to retail policies and procedures, leveraging technology to enhance service and operations.
8. Recruit, onboard, and develop top talent in collaboration with the Store Manager.
9. Manage daily operational tasks, including payroll, staffing, scheduling, and merchandising.
10. Maintain store aesthetics and safety in partnership with corporate office.

1. 1 to 3 years of management experience in a luxury retail environment.
2. Current knowledge of fashion trends and market competition.

1. Strong business acumen and strategic agility.
2. Excellent interpersonal and communication skills.
3. Ability to manage ambiguity and adapt to change.
4. Proficiency in MS Office and retail systems.
5. Physical ability to maneuver sales floor and stockroom.

1 to 3 years of previous management experience in a luxury retail service environment is preferable.

High school diploma or equivalent; college degree preferred.

Comprehensive benefits package including health, dental, and vision insurance, retirement savings plan, employee discounts, and opportunities for professional development.

Coach, as part of the Tapestry family, cultivates a culture of inclusivity and innovation, where employees are encouraged to bring their authentic selves to work. The company values diversity and is committed to creating an environment where all employees can thrive and contribute to the brand's success.