Church's Client Advisor

Paris • France

Monday, May 5, 2025

Church's, a distinguished brand within the Prada Group, is renowned for its commitment to excellence and innovation in the luxury fashion sector. The Prada Group, established in 1913, encompasses iconic brands such as PRADA, Miu Miu, Church’s, Car Shoe, and Pasticceria Marchesi, operating in over 45 countries and employing a diverse workforce from more than 100 nationalities. The company fosters a creative and international environment, valuing the talent and passion of its employees, which drives both individual and organizational success.

1. Welcome and serve customers, ensuring an exceptional in-store experience at all times.
2. Demonstrate comprehensive brand and product knowledge, staying informed about the luxury market and competitors.
3. Execute the Brand’s selling ceremony proactively to maximize sales opportunities and achieve store sales targets and KPIs.
4. Develop and maintain client relationships through personalized approaches, utilizing Customer Relationship Management and digital tools.
5. Address customer queries and provide after-sales care, coordinating with the line manager when necessary.
6. Maintain the sales floor and visual displays to high standards in accordance with Brand guidelines.
7. Adhere to Company operational guidelines, policies, and stock procedures.

1. Experience in a luxury or premium retail environment

1. Passion for building long-lasting relationships with clients and peers
2. Problem-solving abilities
3. Curiosity and interest in luxury fashion
4. Ability to work both independently and as part of a team
5. Excellent communication and interpersonal skills
6. Passion and knowledge of the shoemaking industry and affinity with the Brand

Prior experience in a luxury or premium retail environment is required.

Employees enjoy a dynamic and creative work environment with opportunities for professional growth and development.

The Prada Group cultivates a culture of creativity and international collaboration, emphasizing the importance of talent and passion in driving success. The company values diversity and innovation, creating a stimulating environment for professional growth.