Church's Client Advisor

Paris • France

Thursday, February 20, 2025

Church's, a distinguished brand under the Prada Group, epitomizes the fusion of tradition and innovation in luxury fashion. The Prada Group, established in 1913 in Italy, encompasses iconic brands such as PRADA, Miu Miu, Church’s, Car Shoe, and Pasticceria Marchesi. With operations in over 45 countries and a diverse workforce representing more than 100 nationalities, the Prada Group is a beacon of creativity and excellence in the fashion industry.

1. Welcome and serve customers, ensuring an exceptional in-store experience.
2. Demonstrate comprehensive brand and product knowledge, staying informed about the luxury market and competitors.
3. Execute the Brand’s selling ceremony to maximize sales opportunities and achieve store sales targets and KPIs.
4. Develop and maintain client relationships using Customer Relationship Management and digital tools.
5. Address customer queries and provide after-sales care, coordinating with the line manager as needed.
6. Maintain the sales floor and visual displays to high standards in accordance with Brand guidelines.
7. Adhere to Company operational guidelines, policies, and stock procedures.

1. Passion for building long-lasting relationships with clients and peers
2. Problem-solving skills, curiosity, and interest in luxury fashion
3. Experience in a luxury or premium retail environment
4. Ability to work both independently and as part of a team
5. Excellent communication and interpersonal skills
6. Passion and knowledge of the shoemaking industry and affinity with the Brand

Experience in a luxury or premium retail environment is required.

The position offers a dynamic work environment within a globally recognized luxury brand, opportunities for professional growth, and a collaborative team atmosphere.

Church's, as part of the Prada Group, fosters a creative and international work environment where curiosity and the pursuit of excellence are highly valued. The company emphasizes the importance of talent and passion, encouraging professional growth and development.