Christian Dior Training Manager

Christian Dior Couture, a distinguished entity within the Fashion & Leather Goods sector, is renowned for its unparalleled craftsmanship and innovative designs. As part of the illustrious LVMH Group, the brand offers a dynamic and enriching work environment that fosters creativity and excellence, providing employees with the opportunity to contribute to a legacy of luxury and sophistication.

1. Lead the training team and collaborate with the Country Manager to develop and implement effective training programs.
2. Build and monitor a market-specific training action plan.
3. Develop an annual training plan with long-term and mid-term visions.
4. Align with the Regional Team to create or revise training programs and materials.
5. Propose and manage the training budget in accordance with company guidelines.
6. Deliver corporate retail training and development activities, ensuring objectives are met and effectiveness is evaluated.
7. Spend at least 50% of time in boutiques, coaching on performance, selling techniques, and brand knowledge.
8. Host seasonal collection trainings with the merchandising team.
9. Organize and conduct company inductions for office and retail staff.
10. Analyze training data to assess the impact and effectiveness of programs.
11. Manage new team member induction training in liaison with HR, Retail Operations, and Boutique Management.
12. Ensure the consistent delivery of the Dior Experience for all clients.
13. Monitor and coach boutique managers on new joiners’ performance.
14. Foster the development of retail team soft skills.
15. Determine and manage annual training budgets.
16. Audit and maintain training and coaching resources.

1. Minimum 5 years of training delivery experience, including management training, selling techniques training, or customer service training.
2. Good understanding of luxury fashion brands or retail industry is advantageous.

1. Excellent presentation and interpersonal skills.
2. Strong training and coaching abilities.
3. Proficiency in English, both spoken and written.
4. Proficient in MS Office, especially MS PowerPoint.
5. Detail-oriented with multitasking capabilities in a fast-paced environment.
6. Self-motivated, proactive, and passionate about the luxury fashion industry.
7. Ability to perform under pressure.

Minimum 5 years of relevant experience in training delivery, including management training, selling techniques training, or customer service training.

Christian Dior Couture offers a comprehensive benefits package, including opportunities for career advancement within the prestigious LVMH Group, access to exclusive training programs, and a vibrant work environment that values creativity and innovation.

Christian Dior Couture fosters a culture of excellence, creativity, and innovation, where employees are encouraged to contribute to the brand's legacy of luxury. The company values diversity and collaboration, providing a supportive environment that nurtures professional growth and development.