Christian Dior Store Manager
Christian Dior Couture, a prestigious entity within the Fashion & Leather Goods division, is synonymous with timeless elegance and innovation. As part of the esteemed LVMH conglomerate, Dior offers unparalleled career opportunities in the luxury fashion industry, fostering a culture of excellence and creativity.
- Lead, motivate, and manage the store team to achieve sales goals and operational excellence.
- Recruit, train, and develop high-performing team members.
- Conduct regular performance reviews and provide coaching and feedback.
- Ensure the delivery of a world-class customer experience aligned with luxury service standards.
- Build and maintain long-term relationships with clients through CRM and clienteling strategies.
- Resolve customer concerns with professionalism and discretion.
- Drive sales performance by setting and monitoring KPIs.
- Analyze business reports to identify trends and opportunities for growth.
- Collaborate with marketing and visual teams to execute seasonal campaigns and events.
- Oversee all daily store operations, including inventory control, cash management, and compliance.
- Ensure adherence to company policies and visual merchandising guidelines.
- Maintain store presentation and cleanliness to the highest luxury standards.
- Bachelor’s Degree is required; MBA is an asset.
- 8-10 years of experience in a retail management role, preferably in luxury or premium retail.
- Proven track record of achieving sales targets and delivering exceptional customer service and clientele.
- Strong leadership and interpersonal skills with the ability to inspire and motivate a team.
- Proficient in retail business systems (POS, CRM, inventory management).
- Passion for luxury fashion, design, or lifestyle products.
- Previous airport store management experience is an asset.
- Excellent command of spoken and written English.
- Strong leadership and team management skills.
- Proficiency in retail business systems.
- Exceptional customer service and clienteling abilities.
- Analytical skills for business report analysis.
Minimum of 5 years in retail management, with a preference for luxury or premium retail experience.
Bachelor’s Degree is required; MBA is an asset.
Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.
Dior fosters a dynamic and inclusive workplace culture that emphasizes innovation, collaboration, and a commitment to excellence. Employees are encouraged to express their creativity and contribute to the brand's legacy of luxury and sophistication.


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