Christian Dior Senior Sales Executive

London • UK

Wednesday, October 15, 2025

Christian Dior Couture, a prestigious name in the luxury fashion industry, is a part of the LVMH conglomerate, renowned for its commitment to excellence and innovation. As an employer, Christian Dior Couture offers a dynamic and enriching work environment where employees are encouraged to embody the brand's passion for luxury and heritage. The company values enthusiasm and dedication, inviting employees to become integral members of the Dior family.

1. Provide exceptional customer service by greeting, serving, and advising clients with the highest standards.
2. Cultivate customer loyalty through personalized, one-on-one interactions, adopting a personal shopper approach.
3. Exhibit comprehensive product knowledge across all categories, staying informed about current advertising, marketing campaigns, new launches, and promotions.
4. Maximize sales potential by introducing add-on sales and achieving individual and departmental targets.
5. Effectively manage customer complaints, escalating to the line manager when necessary.
6. Maintain awareness of sales targets and department performance on a daily and weekly basis.
7. Adhere to stock management procedures.
8. Support the team in maintaining impeccable housekeeping and display standards within the department.
9. Familiarize with selling systems, cash, credit, and exchange procedures.
10. Ensure the highest standards of housekeeping and retail standards within the store.
11. Implement measures to maximize security and prevent theft.
12. Ensure departmental operations align with company administration systems and procedures to minimize losses.
13. Participate actively in team meetings and contribute positively.
14. Perform additional duties as directed by the management team.

1. Ability to work full-time (40 hours per week, 5 days out of 7, shift basis)
2. Minimum of 3 years in luxury retail service
3. Confidence in developing and maintaining strong customer relationships
4. Motivation to achieve personal and team goals
5. Genuine passion for Dior and the luxury fashion industry
6. Ability to work independently and as part of a team
7. Capability to work under pressure in a fast-paced environment
8. Fluency in a second language (preferred)

1. Exceptional customer service skills
2. Strong interpersonal and relationship-building skills
3. Comprehensive product knowledge
4. Sales acumen
5. Problem-solving skills
6. Team collaboration
7. Attention to detail
8. Security awareness

Minimum of 3 years in luxury retail service is required.

Employees are offered a dynamic work environment, opportunities for professional growth, and the chance to be part of a prestigious brand.

Christian Dior Couture fosters a culture of passion, innovation, and excellence. Employees are encouraged to embody the brand's rich heritage and commitment to luxury, working in an environment that values enthusiasm and dedication.