Christian Dior Senior Sales Associate

Christian Dior Couture, a distinguished entity within the Fashion & Leather Goods sector, is renowned for its exquisite craftsmanship and timeless elegance. As part of the LVMH Group, Dior embodies the pinnacle of luxury and innovation, offering employees the opportunity to be part of a legacy that shapes the fashion industry. The brand is committed to fostering a passionate and dynamic work environment, where creativity and excellence are at the forefront.

1. Provide exceptional customer service by greeting, serving, and advising clients with the highest standards.
2. Cultivate customer loyalty through personalized shopping experiences and relationship building.
3. Demonstrate comprehensive product knowledge across all categories, staying informed on current marketing campaigns, new launches, and promotions.
4. Maximize sales potential through strategic add-on sales and meeting individual and departmental targets.
5. Effectively manage customer complaints in collaboration with the line manager.
6. Maintain awareness of sales targets and departmental performance metrics on a daily and weekly basis.
7. Adhere to stock management procedures to ensure inventory accuracy.
8. Support the team in maintaining exemplary housekeeping and display standards within the department.
9. Utilize selling systems, cash handling, and exchange procedures proficiently.
10. Implement security measures to prevent product theft and minimize losses.
11. Ensure departmental operations align with company administration systems and procedures.
12. Actively participate in team meetings and contribute positively.
13. Perform additional duties as directed by the management team.

1. Minimum of 3 years in luxury retail service.

1. Ability to develop and maintain strong customer relationships.
2. High standards of professionalism and motivation to achieve personal and team goals.
3. Genuine passion for Dior and the luxury fashion industry.
4. Capability to work independently and collaboratively within a team.
5. Proficiency in managing pressure in a fast-paced environment.
6. Fluency in a second language is preferred.

A minimum of 3 years of experience in luxury retail service is required.

Employees enjoy the prestige of working with a globally recognized luxury brand and the potential for career advancement within the LVMH Group.

Christian Dior Couture fosters a culture of enthusiasm and passion, encouraging employees to embrace the brand's rich heritage and contribute to its ongoing success. The work environment is dynamic and supportive, promoting creativity and excellence.