Christian Dior Senior Sales Associate

Christian Dior Couture, a prestigious entity within the Fashion & Leather Goods division, is renowned for its unparalleled commitment to luxury and craftsmanship. As part of the esteemed LVMH conglomerate, the brand offers not only exquisite products but also an invitation to join a legacy of elegance and innovation. Employees are encouraged to embody the passion and enthusiasm that define the House of Dior, contributing to a rich heritage of excellence.

1. Provide exceptional customer service by greeting, serving, and advising clients with the highest standards.
2. Cultivate customer loyalty through personalized shopping experiences and relationship-building.
3. Demonstrate comprehensive product knowledge across all categories, staying informed about current marketing campaigns, new launches, and promotions.
4. Maximize sales potential through add-on sales, aligning with individual and departmental targets.
5. Effectively manage customer complaints with the assistance of a line manager when necessary.
6. Maintain awareness of sales targets and boutique performance on a daily and weekly basis.
7. Adhere to stock management procedures.
8. Support the team in upholding the highest standards of housekeeping and display within the boutique.
9. Be proficient in selling systems, cash handling, and exchange procedures.
10. Ensure the store operates in accordance with company administration systems to minimize losses.
11. Participate in team meetings and contribute positively.
12. Perform additional duties as directed by the management team.

1. Previous experience within luxury fashion.
2. An existing client book and the ability to build long-term relationships with clients.

1. Excellent communication and relationship-building skills.
2. Strong knowledge of fashion and trends.
3. Fluency in a second language (preferred).

A minimum of 3 years of experience in luxury fashion is required.

The position offers opportunities for career advancement within the esteemed Christian Dior Couture and LVMH network.

Christian Dior Couture fosters a culture of passion and elegance, where employees are valued as integral members of the Dior family. The work environment is dynamic, encouraging creativity and excellence in every endeavor.