Christian Dior Senior Sales Associate

Christian Dior Couture, a prestigious entity within the Fashion & Leather Goods sector, is renowned for its commitment to luxury and elegance. As part of the esteemed LVMH conglomerate, Dior offers its employees the opportunity to contribute to a legacy of excellence and innovation in the fashion industry.

1. Provide exemplary customer service by greeting, serving, and advising clients to the highest standard.
2. Cultivate customer loyalty through personalized shopping experiences and relationship building.
3. Demonstrate comprehensive product knowledge across all categories and stay informed about current marketing campaigns, new launches, and promotions.
4. Maximize sales potential through strategic add-on sales and by meeting individual and departmental targets.
5. Effectively address customer complaints in collaboration with the line manager.
6. Maintain awareness of sales targets and departmental performance metrics.
7. Adhere to stock management procedures and support team efforts to uphold high standards of housekeeping and display.
8. Operate proficiently within selling systems, including cash, credit, and exchange procedures.
9. Ensure the security of products and minimize losses through adherence to company procedures.
10. Actively participate in team meetings and contribute positively to team dynamics.
11. Perform additional duties as directed by the management team.

1. Minimum of 3 years experience in luxury retail service.
2. Ability to work full-time, 40 hours per week, on a shift basis.

1. Strong relationship-building capabilities to ensure consistent and professional customer service.
2. High standards of performance with a drive to succeed and achieve goals.
3. Passion for the Dior brand and the luxury fashion industry.
4. Ability to work independently and collaboratively within a team.
5. Capacity to perform under pressure in a fast-paced environment.
6. Fluency in a second language is preferred.

A minimum of 3 years in luxury retail service is required.

Employees will enjoy the benefits of working within a prestigious luxury brand, including opportunities for career advancement and professional development.

Christian Dior Couture fosters a culture of passion and dedication to luxury, encouraging employees to embrace the brand's heritage and contribute to its ongoing legacy. The workplace environment is dynamic and collaborative, with a strong emphasis on achieving excellence.