Christian Dior Senior Sales Associate

London • UK

Wednesday, October 22, 2025

Christian Dior Couture, a prestigious name in the luxury fashion industry, is part of the esteemed LVMH group, known for its dedication to craftsmanship and innovation. As an employer, Dior offers an environment where passion for luxury and heritage is celebrated, providing employees with the opportunity to be part of a legacy that transcends fashion.

1. Provide exemplary customer service by greeting, serving, and advising clients.
2. Develop customer loyalty through personalized shopping experiences and relationship building.
3. Demonstrate comprehensive product knowledge across all categories, staying informed on current marketing campaigns, new launches, and promotions.
4. Maximize sales potential through strategic add-on sales and meeting individual and departmental targets.
5. Effectively address customer complaints in collaboration with the line manager.
6. Maintain awareness of sales targets and departmental performance metrics.
7. Adhere to stock management procedures.
8. Support the team in maintaining high standards of housekeeping and visual merchandising.
9. Be proficient with selling systems, cash handling, and exchange procedures.
10. Ensure the highest standards of retail and housekeeping within the store.
11. Implement security measures to prevent product theft.
12. Ensure departmental operations align with company administrative systems to minimize losses.
13. Participate actively in team meetings and contribute positively.
14. Perform additional duties as directed by management.

1. Minimum of 3 years in luxury retail service.

1. Ability to develop and maintain strong customer relationships.
2. High standards of professionalism and motivation to achieve personal and team goals.
3. Genuine passion for Dior and the luxury fashion industry.
4. Ability to work independently and as part of a team.
5. Capacity to work under pressure in a fast-paced environment.
6. Fluency in a second language is preferred.

A minimum of three years in luxury retail service is required.

Employees enjoy being part of a globally recognized luxury brand with opportunities for career advancement and professional growth.

Christian Dior Couture fosters a culture of elegance, innovation, and excellence, encouraging employees to embody the brand's values and contribute to its storied legacy. The workplace is dynamic, with a focus on collaboration and personal development.