Christian Dior Senior Retail Operations Executive

Seoul • South Korea

Wednesday, August 13, 2025

Christian Dior Couture, a distinguished entity within the esteemed LVMH conglomerate, represents the pinnacle of luxury fashion. Renowned for its exquisite craftsmanship and innovative designs, the brand offers an unparalleled working environment that fosters creativity and excellence. As part of LVMH, Christian Dior Couture benefits from a rich heritage and a commitment to maintaining its status as a leader in the global luxury market.

1. Drive the implementation of retail operations projects, including the Retail Excellence Certificate and Omni-channel initiatives, through in-boutique coaching and collaboration with boutiques and internal teams.
2. Monitor key retail operations KPIs via SID, Foundations, and develop action plans in collaboration with boutiques, including regular reviews, communication, and follow-ups.
3. Serve as a key liaison between boutique staff and corporate functions to ensure alignment on processes and execution.
4. Analyze field feedback to identify operational gaps, propose actionable solutions, and ensure clear communication and alignment between field teams and corporate functions on operational updates and initiatives.
5. Provide operational guidance and mentoring to junior team members on daily tasks and projects.
6. Support field teams during compliance reviews or internal audits by assessing back-of-house standards and documentation.
7. Contribute to the continuous refinement of retail operating procedures by capturing insights and standardizing best practices.
8. Lead the operational coordination of boutique openings and renovations, ensuring timely setup of tools, equipment, and supplies.
9. Manage all boutique requests by providing guidance, proposing solutions, and ensuring follow-up support.
10. Support OSV or OTO takeover events, focusing on cashier and stock management coordination to ensure optimal efficiency for event operations.
11. Translate Global Retail Operations guidelines into Korean and revise related training materials.

1. Minimum 5 years of experience in retail operations, preferably within luxury retail environments.
2. Proven ability to lead cross-functional projects and drive boutique-level execution with minimal supervision.
3. Strong communication and problem-solving skills with a hands-on, solution-oriented mindset.
4. Solid experience in store opening, vendor management, or facility operations.
5. Professional working proficiency in English (verbal and written).

1. Proficiency in MS Office, especially Excel and PowerPoint.
2. Familiarity with retail systems or tools is a plus.
3. Highly organized and detail-oriented, capable of managing multiple priorities in a fast-paced setting.
4. Agile mindset with a proactive attitude toward change, continuous improvement, and collaborative work.

Minimum 5 years of experience in retail operations, preferably within luxury retail environments.

Employees are offered a comprehensive benefits package, including health and wellness programs, opportunities for professional development, and access to exclusive brand events.

Christian Dior Couture fosters a dynamic and inclusive workplace culture that emphasizes innovation, collaboration, and excellence. The brand values creativity and encourages employees to contribute to its legacy of luxury and sophistication.