Christian Dior Senior Data Analyst
Christian Dior Couture, a distinguished entity within the Fashion & Leather Goods division, is renowned for its commitment to innovation and excellence. As part of the esteemed LVMH conglomerate, the brand embodies a legacy of luxury and craftsmanship. Christian Dior Couture is dedicated to fostering an inclusive and diverse workplace, actively promoting employment opportunities for individuals with disabilities and valuing unique talents since 2013.
- Analyze customer behaviors including purchases, interactions, segmentation, and omnichannel journeys.
- Produce analyses and recommendations to enhance customer experience, retention, and Customer Lifetime Value (CLV).
- Monitor and measure the performance of marketing actions and CRM campaigns such as emailing, events, and in-store clienteling.
- Design, develop, and maintain data pipelines for preparation, segmentation, and scoring in Dataiku.
- Industrialize data flows and analytical models within Dataiku.
- Provide dashboards, reports, and recommendations to CRM, marketing, and retail teams.
- Conduct ad hoc or regular analyses to identify customer activation opportunities.
- Contribute to the data roadmap focused on customer knowledge.
- Master's degree in engineering, business, or university with a specialization in data/marketing.
- Minimum 8 years of experience in data analysis, with at least 3 years in CRM/customer issues.
- Proficiency in Dataiku within a production context.
- Fluency in French and professional proficiency in English.
- Expertise in Dataiku DSS including recipes, scenarios, plugins, and automation.
- Advanced proficiency in SQL and strong skills in Python or R.
- Proficiency in data visualization tools such as Power BI and Dataiku Charts.
- Solid understanding of data architecture, ETL, and relational databases.
- Experience in developing models such as RFM, segmentation, scoring, and churn.
- Strong understanding of CRM challenges including targeting, activation, and loyalty.
- Knowledge of clienteling logic including personalization, omnichannel, and retail.
- Ability to translate complex data into clear business recommendations.
- Analytical mindset focused on results and problem-solving.
A minimum of 10 years of experience is required.
Master's degree in engineering, business, or a related field.
Christian Dior Couture offers a dynamic and inclusive work environment, encouraging diversity and providing opportunities for career growth within the LVMH group.
The culture at Christian Dior Couture is characterized by a commitment to excellence, innovation, and inclusivity. The organization values diversity and fosters an environment where unique talents are recognized and nurtured. The workplace is agile, international, and collaborative, promoting a culture of continuous learning and development.


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