Christian Dior Sales Supervisor

Toronto • Canada

Tuesday, August 19, 2025

Christian Dior Couture, a revered name in the luxury fashion industry, is part of the prestigious LVMH Group. Known for its rich French heritage and vibrant culture, the brand epitomizes exceptional savoir-faire and creativity. As an employer, Christian Dior Couture offers a nurturing environment focused on sustainable growth and success, fostering talent with authenticity and generosity. The LVMH Group is committed to inclusivity and diversity, providing equal employment opportunities and encouraging employee engagement in communities focused on sustainability and corporate social responsibility.

1. Assist the Boutique Manager in daily operations and achieving sales goals for specific product categories.
2. Ensure the highest level of customer service in accordance with Christian Dior standards.
3. Meet sales targets and minimize stock losses.
4. Demonstrate comprehensive product and range knowledge.
5. Participate in staffing, scheduling, merchandising, and inventory management.
6. Supervise, coach, and motivate team members.
7. Maximize sales performance and conversion rates.
8. Inspire outstanding customer service and assist in setting sales goals for associates.
9. Develop and maintain clientele relationships.
10. Prepare merchandise displays and presentations.
11. Train and manage sales associates in selling skills.
12. Conduct regular store meetings to discuss performance and convey necessary information.
13. Coordinate sales promotion activities, including seasonal sales and trunk shows.
14. Oversee compliance with company policies and standards.
15. Secure the store and ensure adherence to security procedures.

1. 4+ years of retail experience, with at least 1 year in a management role within a luxury setting.
2. Strong knowledge of the luxury industry and fashion sensitivity.
3. Demonstrated initiative and commercial creativity.
4. Ability to maintain a presence on the selling floor for extended periods.

1. Ability to develop and train associates and build relationships.
2. Outstanding customer service skills.
3. Effective management of sales staff to achieve sales and clienteling objectives.
4. Efficient boutique operations management.
5. Effective merchandising skills.
6. Strong interpersonal, communication, organization, and follow-through skills.
7. Ability to adjust priorities and manage time in a fast-paced environment.
8. Clear and concise communication skills.

A minimum of 4 years in retail, with at least 1 year in a managerial capacity within a luxury product environment.

Christian Dior Couture provides a positive and inclusive work environment with opportunities for engagement in employee-led communities focused on sustainability, diversity, equity, and inclusion.

Christian Dior Couture fosters a culture of excellence, passion, and optimism. As part of the LVMH Group, the company values inclusivity and diversity, creating a sense of purpose and community among its employees. The workplace is characterized by its commitment to ethical practices, social responsibility, and environmental protection.