Christian Dior Sales Supervisor

Christian Dior Couture, a prestigious name in the luxury fashion industry, is part of the renowned LVMH Group. Known for its exquisite craftsmanship and innovative designs, the brand offers a dynamic and inspiring work environment. Employees are encouraged to embody the brand's values of elegance and creativity, contributing to its global reputation for excellence.

1. Assist in managing day-to-day boutique operations and achieving sales goals for specific product categories.
2. Ensure exceptional customer service in alignment with Christian Dior standards.
3. Meet sales targets and minimize stock losses.
4. Demonstrate comprehensive product and range knowledge.
5. Participate in staffing, scheduling, merchandising, and inventory management.
6. Supervise, coach, and motivate team members.
7. Increase sales and measure sales performance and conversion rates daily.
8. Assist in assigning and monitoring sales goals for Sales Associates.
9. Responsible for clientele development.
10. Participate in merchandise displays and presentations, applying merchandising concepts and guidelines.
11. Train, coach, develop, and lead sales associates in selling skills.
12. Conduct regular store meetings to discuss performance, sales training, product knowledge, and merchandising.
13. Facilitate effective communication between management and associates.
14. Coordinate sales promotion activities, including seasonal sales, trunk shows, and contests.
15. Train the team on optimizing Capture Rate and After Sale to develop personal customer databases.

1. At least 4+ years of retail experience, preferably with at least 1 year in a management role within a luxury product setting.
2. Strong knowledge of the luxury industry and fashion sensitivity consistent with the brand.
3. Demonstrated initiative and commercial creativity.
4. Ability to maintain presence on the selling floor for extended periods.
5. Strong interpersonal, communication, organization, and follow-through skills.

1. Develop and train associates, build relationships, and utilize skills of associates effectively.
2. Provide outstanding customer service.
3. Effectively manage sales staff towards achieving sales and clientele objectives.
4. Manage boutique operations, including attendance, merchandising, and housekeeping standards.
5. Merchandise effectively.
6. Maintain consistent standards across the workforce.
7. Adjust priorities and manage time wisely in a fast-paced environment.
8. Communicate clearly and concisely, and listen attentively.
9. Operate all necessary equipment, including POS systems, PC, phone systems, cash register, and sensor-tag remover.

A minimum of 4 years in retail, with at least 1 year in a management role within a luxury setting.

Competitive benefits package including health insurance, employee discounts, and opportunities for career advancement within the LVMH Group.

Christian Dior Couture fosters a culture of innovation, elegance, and excellence. Employees are part of a vibrant community where creativity and collaboration are encouraged. The brand values diversity and inclusivity, offering a supportive and dynamic work environment.