Christian Dior Sales Consultant

Manchester • UK

Friday, May 23, 2025

Christian Dior Couture, a prestigious name in the luxury fashion industry, offers more than just a brand to its clientele; it extends an invitation to partake in its rich heritage and passion for luxury. As part of the LVMH conglomerate, Dior is renowned for its commitment to excellence and innovation. The company seeks individuals who share this enthusiasm and dedication to become integral members of the Dior family.

1. Greet, serve, and advise customers, ensuring the highest standard of customer service at all times.
2. Develop customer loyalty by building relationships through a personalized shopping approach.
3. Demonstrate comprehensive product knowledge across all categories and stay informed about current advertising, marketing campaigns, new launches, and promotions.
4. Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.
5. Effectively handle customer complaints by liaising with the line manager when necessary.
6. Maintain awareness of sales targets and department performance on a daily and weekly basis.
7. Follow all stock management procedures.
8. Support the team in maintaining the highest standards of housekeeping and display within the boutique.
9. Be proficient with selling systems, cash, credit, and exchange procedures.
10. Ensure the highest standards of housekeeping and retail standards within the store.
11. Take necessary actions to maximize security and prevent theft of products.
12. Ensure the department operates in accordance with company administration systems and procedures to minimize losses.
13. Participate in team meetings and contribute positively.
14. Carry out any additional duties as directed by the management team.

1. Previous experience within luxury fashion
2. Excellent communication and relationship-building skills
3. An existing client book (preferred)
4. A passion for Christian Dior and its collections
5. Strong knowledge of fashion and trends

1. Customer service excellence
2. Relationship building
3. Product knowledge
4. Sales acumen
5. Problem-solving abilities
6. Team collaboration
7. Security awareness

A minimum of 3 years of experience in luxury fashion is required.

Employees enjoy the opportunity to work with a globally recognized luxury brand, with potential for career advancement and professional growth within the LVMH group.

Christian Dior Couture fosters a culture of passion, innovation, and excellence. Employees are encouraged to embody the brand's values and contribute to its legacy of luxury and sophistication. The work environment is dynamic and collaborative, promoting personal and professional development.