Christian Dior Sales Associate
Christian Dior Couture, a prestigious brand under the LVMH Group, epitomizes luxury and elegance in the fashion industry. As part of the world's leading conglomerate in high-quality and luxury products, Dior offers unparalleled opportunities for professional growth in an international environment. The brand is renowned for its commitment to excellence and innovation, fostering a culture of lifelong learning and development.
- Achieve individual sales targets and contribute to the store's commercial success.
- Master selling techniques and maintain comprehensive knowledge of Dior's product offerings and new collections.
- Participate in training sessions to enhance expertise across all product categories and store universes.
- Uphold Dior's standards in dress code and grooming, embodying the role of a Dior Ambassador.
- Execute back-office tasks including stock management and cycle counts.
- Adhere to security, cash, and stock procedures while supporting visual merchandising guidelines.
- Deliver exceptional customer care services, including follow-up communications and product care.
- Cultivate customer relationships through consistent outreach and engagement initiatives.
- Expand customer portfolio by implementing action plans to enhance recruitment and retention.
- Excel in the Dior(In)Sight program, achieving high Net Promoter Scores.
- Minimum of two years' experience in retail or hospitality.
- Strong drive for business results and a passion for creativity and fashion.
- Ability to develop lasting relationships through strong communication skills.
- Proven track record of outstanding customer service across various communication channels.
- Capability to manage time and adjust priorities in a fast-paced environment.
- Fluency in Polish and English, with additional languages considered an asset.
- Excellent communication and interpersonal skills.
- Proficiency in customer relationship management.
- Strong organizational and time management abilities.
- Adaptability and agility in a dynamic work environment.
- Knowledge of luxury fashion and retail operations.
A minimum of three years of experience in a relevant field is required.
Joining Christian Dior Couture offers the opportunity to be part of the LVMH Group, with access to an international environment, passionate colleagues, and exceptional development opportunities.
Christian Dior Couture fosters a culture of excellence, creativity, and innovation. The brand values lifelong learning and provides a supportive environment for professional growth. Employees are encouraged to embody the elegance and sophistication that Dior represents, contributing to a collaborative and dynamic workplace.


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